About Us

Sierra Homecare is a family run, independent provider of quality person-centred homecare services.

With our extensive range of support services, we can help you, or a loved one, remain living in the comfort and privacy of your own home, surrounded by all of your own personal, cherished belongings and memories.

We work together with our clients and their families, to provide individualised support plans ensuring all needs are met whilst remaining respectful of individual preferences and life choices.

 

 

* Each of our clients is an individual with unique needs and aspirations.

 

* Our clients and their families should be at the centre of decision making around how best we can meet their needs.

 

* All clients should be treated with courtesy and respect, without discrimination.

 

* Our clients’ dignity and privacy should be maintained at all times.

We Believe

 

 

How we work

* Following the initial contact to Sierra HomeCare by a client or their family, we will arrange a home visit to the client, to introduce our company, our terms of business, and to discuss in more detail how best we can provide the care and support that may be required.

 

* Following this informal meeting, a formal assessment will be arranged.  As well as assessing care and support needs we will find out all about the individual, their personality, their history, their likes and dislikes, the important people in their lives, and their preferences around how and when they wish to receive our support to live independently in their own home.

 

* Once we have agreed the support plan and all requirements with the client and their family, an appropriate member of our team will be assigned as the key support worker.  Any member of our team assigned to a client will be personally introduced prior to commencement of work.

 

* We provide a responsive service, and as a client’s needs may change, their care and support plan will be reviewed and adjusted accordingly.

 

* We encourage regular feedback on our service from our clients and their families and, if appropriate, will make adjustments to service delivery as required.

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2018 . Sierra Homecare Ltd . All Rights Reserved. Registered in England. TERMS OF USE. PRIVACY POLICY.

Company Reg Number: 11021614. Reg office: 54 HIGH ROAD, WORMLEY, HERTS, EN10 6JN

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* Each of our clients is an individual with unique needs and aspirations.

 

* Our clients and their families should be at the heart of making choices around how we can best meet their needs.

 

* All clients should be treated with courtesy and respect, without discrimination.

 

* Our clients’ dignity and privacy should be maintained at all times.

We believe